Privacy policy
Last updated: August 9, 2026
Tegami Club operates this online store and website, including the related content, features, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase, subscribe to Tegami Club, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how your personal information is handled as described below.
1. Personal Information We Collect
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
• Contact information, such as your name, email address, phone number, billing address, and shipping address.
• Payment and transaction information, such as payment method, payment confirmation, purchases, subscription details, cancellations, and transaction history. Payment information is processed through Shopify and applicable payment providers.
• Account information, if you choose to create an account, such as your username, password, and account preferences.
• Communications with us, including information you provide when contacting us with questions or customer support requests.
• Device and usage information, such as your IP address, browser type, device information, network connection, and information about how and when you access or navigate our website.
2. How We Collect Personal Information
We may collect personal information:
• Directly from you when you place an order, subscribe to Tegami Club, create an account, contact us, or otherwise provide information to us.
• Automatically through the Services, including through cookies and similar technologies when you visit or use our website.
• From service providers that help us operate our store and provide the Services.
• From Shopify and other third parties where permitted by applicable law.
3. How We Use Your Personal Information
We may use your personal information to:
• Process payments and manage your subscription.
• Prepare, fulfill, and send your Tegami Club orders.
• Provide customer support and respond to your questions or requests.
• Send important information relating to your orders, subscription, account, or the Services.
• Maintain and improve our website and Services.
• Protect the security of the Services and detect or prevent fraud, unauthorized activity, or other harmful activity.
• Comply with applicable laws, legal obligations, and lawful requests from government or regulatory authorities.
• Send marketing or promotional communications where permitted by law and, where required, with your consent. You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.
4. How We Disclose Personal Information
We may disclose personal information when necessary to operate Tegami Club and provide the Services, including to:
• Shopify, which hosts and supports our online store.
• Payment processors and financial service providers used to process your payments.
• Postal, shipping, and fulfillment service providers where necessary to deliver your order.
• Technology, hosting, analytics, security, and customer support service providers that assist us in operating the Services.
• Government authorities, regulators, law enforcement, or other parties where disclosure is required by law or necessary to protect our legal rights or the rights and safety of others.
We may also disclose information when you direct us to do so or consent to the disclosure.
We do not sell your personal information for money.
5. Shopify
Our store is hosted by Shopify.
Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve its services.
Information you submit through our store may be transmitted to Shopify and other service providers that may be located outside your country of residence.
For more information about how Shopify processes personal information and the privacy rights available to you, please refer to Shopify’s Consumer Privacy Policy and Privacy Portal.
6. Cookies and Similar Technologies
We and Shopify may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the Services, improve performance, maintain security, and, where applicable, support analytics and advertising.
Depending on where you live, you may have the right to control or opt out of certain uses of cookies or personal information.
7. Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of websites or services that we do not control. We encourage you to review the privacy policies and terms of any third-party services you choose to use.
8. Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children below the age at which they can legally consent to the processing of their personal information in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that you may request its deletion.
9. Data Security and Retention
We take reasonable measures to protect personal information. However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for purposes such as providing the Services, maintaining your subscription or account, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information in certain circumstances.
• Request a copy of certain personal information or, where applicable, request data portability.
• Object to or request restriction of certain processing activities where applicable.
• Withdraw consent where our processing is based on your consent.
• Opt out of certain marketing communications.
These rights are not absolute and may be subject to exceptions or limitations under applicable law.
We may need to verify your identity before processing certain requests.
11. International Data Transfers
Because Tegami Club is operated from Japan and uses Shopify and other service providers, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
12. Complaints
If you have concerns about how we handle your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to submit a complaint to your local data protection authority.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, the Services, or applicable legal and regulatory requirements.
When we update this Privacy Policy, we will post the revised version on this website and update the “Last updated” date above.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us at:
Email: hello.tegamiclub@gmail.com