Shipping policy
Tegami Club ships letters from Japan once a month via Japan Post International Standard Mail.
1. Shipping Destinations
We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, and Singapore.
2. Monthly Shipping Schedule
Our regular monthly shipping schedule is as follows:
Orders placed by the 25th of each month will be included in that month’s mailing.
Letters are generally shipped from Japan around the 27th.
Orders placed after the 25th will be included in the following month’s mailing.
3. August 2026 Founding Edition
For the August 2026 Founding Edition only, a special launch schedule applies. Please refer to the product page for the current order deadline and shipping dates.
4. Delivery Times
Delivery times vary depending on the destination and local postal service. International mail may occasionally experience delays due to holidays, weather, postal conditions, or other circumstances beyond our control.
5. Tracking
Tegami Club letters are sent without tracking. Tracking information is not available.
6. Shipping Address
Please make sure your shipping address is complete and correct when placing your order. Tegami Club cannot be responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
7. Delivery Questions
If you have any concerns about your delivery, please contact us and we will do our best to assist you.